Privacy Policy
Welcome to AVA Mind Body. Your privacy is important to us, and we are committed to protecting the personal information you share. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices and your rights.
1. Information We Collect
We collect the following types of information from the intake paperwork you complete:
a. Personal Information
When you engage with our services, we may collect personal information such as your:
Name
Email address
Phone number
Billing information
Any other information you voluntarily provide (e.g., through contact forms or intake questionnaires).
b. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide and improve our services
To communicate with you regarding appointments, services, or inquiries
For billing and administrative purposes
To analyze website performance and user behavior to improve user experience
To comply with legal obligations
Without your explicit consent, we will not use your information for purposes beyond what is described in this policy.
3. Sharing and Disclosure of Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
With service providers who perform services on our behalf (e.g., payment processors, IT support, etc.)
When required by law or to protect the safety and rights of our users, staff, or the public
If we undergo a business transfer, such as a merger, sale, or reorganization
All third-party providers we work with adhere to strict data protection protocols.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse. These measures include:
Secure encryption for data storage and transmission
Regular software updates and security audits
Restricted access to personal information on a need-to-know basis
While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Under applicable data protection laws, you have the following rights:
Access: You have the right to access the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your demographic/identifying data.
Data Portability: Where applicable, you can request a copy of your data in a portable format.
To exercise your rights, please get in touch with us using the email below. We will respond promptly to your inquiry, typically within 30 days.
6. Use of Third-Party Services
Our website may include links to third-party websites or services. Please note that we are not responsible for these external sites’ privacy practices or content. We recommend reviewing their Privacy Policies when visiting or using their services.
7. Changes to this Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to check this policy periodically. Your continued use of the website following any updates signifies acceptance of the revised policy.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, don’t hesitate to get in touch with us at:
AVA Mind Body
210-846-7715
We are committed to addressing your privacy concerns promptly and transparently.
Thank you for trusting us with your personal information.